Privacy Policy

Privacy Policy

Effective Date: March 28, 2026  ·  Last Updated: March 28, 2026

This Privacy Policy describes how Sanford Residential Services LLC (“we,” “us,” or “our”), located in Austin, Texas, collects, uses, and protects information you provide when you visit sanfordresidentialservices.com (the “Site”). By using the Site, you agree to the practices described in this policy.


1. Information We Collect

We collect information you voluntarily provide when you submit our contact or quote request form. This may include:

  • Full name
  • Phone number
  • Email address
  • Property address
  • Information about the services you need
  • Any additional notes you choose to include

We may also automatically collect standard technical information when you visit the Site, such as your IP address, browser type, and pages visited, through our hosting provider’s server logs and any analytics tools in use.


2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your quote or service inquiry
  • Schedule walkthroughs, estimates, or jobs
  • Communicate with you about the services you requested
  • Improve our website and service offerings

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.


3. How We Store and Protect Your Information

Information you submit through this Site is transmitted over a secure, SSL-encrypted connection and stored on our hosting provider’s servers (Bluehost, operated by Newfold Digital). We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.


4. Cookies and Tracking

Our Site may use cookies — small text files stored on your device — to improve functionality and user experience. These may include cookies set by our hosting provider or any analytics tools we use. You can disable cookies in your browser settings at any time, though some features of the Site may not function as intended if you do so.

We do not currently use advertising or behavioral tracking cookies, and we do not sell data collected via cookies to third parties.


5. Third-Party Services

Our Site is hosted on Bluehost (Newfold Digital, Inc.). By using this Site, your data may pass through their infrastructure. We are not responsible for the privacy practices of third-party providers. We encourage you to review Bluehost’s privacy policy at newfold.com/privacy-center.

This Site does not currently integrate with Google Analytics, Facebook Pixel, or other third-party advertising or tracking platforms. If this changes, this policy will be updated accordingly.


6. Children’s Privacy

This Site is intended for use by adults and business contacts only. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this Site, please contact us and we will promptly delete it.


7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any future communications from us

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.


8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Sanford Residential Services LLC
Austin, TX
(512) 827-7638
[email protected]

This privacy policy was prepared for informational purposes. For legal advice specific to your situation, consult a licensed attorney.